Our Policies

Your trust is important to us. Here you can find all the details about our policies regarding your privacy, shipping, returns, and terms of service.

Privacy Policy

AMA'S ORGANIC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us. We collect information from you when you visit our site, place an order, or subscribe to our newsletter. This information includes your name, email address, mailing address, and phone number. We use this information to process your orders and to send you promotional emails. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

Shipping Policy

We are committed to getting your order to you as quickly as possible.

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Time: Once processed, orders are shipped via our courier partners and typically arrive within 3-5 business days within Pakistan.
  • Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order. We offer free shipping on orders above a certain value.

Refund & Return Policy

We want you to be completely happy with your purchase. If you are not satisfied for any reason, you may return the item(s) within 7 days of receiving the order.

  • Eligibility: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with all original tags attached.
  • Process: To initiate a return, please contact our customer service at [your email address] with your order number and reason for return.
  • Refunds: Once your return is received and inspected, we will process your refund. The refund will be issued to your original payment method or as store credit.

Terms of Service

By accessing or using our website, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access the service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.